Effective Communication Skills that you could use to make an Impact
We all know how to speak. Most of us Indian’s are bilingual, some us know more than 2/3 languages. But not all of us are good communicators. So is there a difference between good effective communication and just speaking? Well yes, there is a huge difference. You can use these tips for Effective communication.
Effective communication is not just about speaking, effective communication is about getting your point across, convincing someone, negotiating with someone.
Listen to Communicate better
The first point of effective communication is to listen. When you listen to someone you would be able to understand what their problem is, or their pain point is or for that matter, understand their point of view. It is very important to listen and understand before you start putting your point across.
Also when you listen you can take points and plan how to speak.
Here is how you can listen effectively
Focus on the Speaker
Step one to have an effective communication is to make the speaker comfortable. When you focus on the speaker and not into your phone or keep fiddling with something else you pick up the speaker’s body language. Focusing on the speaker would help you pick up the small points that the speaker might not speak.
Acknowledge what is being said
NO one likes to speak to a dead audience. Nod your head occasionally and smile at the speaker. Encourage the speaker by verbal acknowledgments occasionally.
Avoid Interrupting to gain control of the conversation
When you are listening, avoid jumping into the conversation with “Well you know what happened to me…”. When someone is speaking, you should ideally not high-jack the conversation with your own topic.
Set Aside Judgement
You might not always agree with someone and could certainly have the difference of opinion. Listen with an open mind to understand the speaker. Most of the communications fail as people listen with a closed mind.
There could be a disconnect between what the speaker is saying. You could paraphrase the conversation with ” I think you are saying…” I would recommend paraphrasing and not just repeating what the speaker has spoken. When you paraphrase, you add your understanding and also make the speaker assured that you are listing.
Positive Body Language
Use a positive body language to gain the attention of your audience or of the speaker. Smiling occasionally, keeping your arms open, sitting at the edge of your seat and sitting upright sends positive vibes and lets your audience/ Speaker know that you mean business and are interested.
Body Language and Tone
Body language and tone play a very important role in communication. For example, patting a friend on the back when complimenting them on their success would send across a stronger message and show that you really mean what you are saying.
Stop Over Doing it
Way too many actions of your hands could be distracting to the audience as it shifts focus from your words to your actions. Keep your movement limited to draw attention.
Modulate your tone
Your tone could make a ton of difference. Think about this, do you speak in the same tone to a young 3 years old child and a 40-year-old adult? Well, the answer would be definitely no. Use and modulate your tone to the situation and emotional state of the audience. Your tone and voice volume modulation can help you grab the attention of your audience or lose it.
Pace of Speech
Too slow and you lose your audience’s attention or too fast and your audience won’t catch a thing. Practice mastering your speech pace. Also, remember to modulate your pace according to the ethnicity and culture of the audience.